📺 Stream EntrepreneurTV for Free 📺

Identifying Your Signature Service Before you can brand yourself, you must determine exactly what know-how, competencies and offers that you, your team or your business bring to your audience that set you apart.

By Karen Tiber Leland

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

Shutterstock

The following excerpt is from Karen Tiber Leland's book The Brand Mapping Strategy. Buy it now from Amazon | Barnes & Noble | iTunes

Signature Services are specific know-how, competencies and/or offers that you, your team or your business bring to your audience. They can include, but are not limited to, any intellectual capital (e.g., proprietary processes, unique models, specific systems etc.) that you create and name. To help you determine just what your Signature Services are, below are a few examples of clients of mine from a diverse group of industries, both personal and business:
  • Care 2 Communities turns converted shipping containers into sustainable health-care clinics in the developing world.
  • Income Store, a two-time Inc. 5000 designee, helps individuals, companies and private equity firms buy revenue-generating web­sites at two times earnings.
  • Donny Epstein, founder of the Epstein Institute, travels the world along with his wife, Jackie, treating titans of government and industry (including self-help superstar Tony Robbins) with his proprietary methods of healing. Donny is the creator of EPI Energetics and the developer of Network Spinal Analysis and the Reorganizational Healing and Living program.
  • The California Rangeland Trust is a nonprofit organization founded by a group of innovative cattlemen and cattlewomen in 1998 to conserve the open space, natural habitat and stewardship provided by California's ranches.
  • Jeanne Bliss is founder and president of CustomerBliss and co-founder of The Customer Experience Professionals Association. Based on her extensive experience as a customer service executive in five Fortune 500 companies, she has created The Five Competencies: a proven framework to build your customer-driven growth engine.

Defining your Signature Services

Just by reading the examples above, you may already have a clear idea of what your personal, team or business Signature Services are. If you aren't, make an inventory list of all the competencies you possess and services you offer. Then take a close look at each one, and see if you can articulate it more specifically, narrowly or uniquely as a Signature Service.

If you're still stuck, try talking to a few of your clients and co-workers and asking them to add to your inventory list. They will often get to the heart of the issue immediately be describing exactly what you provide. Sometimes the hardest thing to see is what's right in front of us.

Executives have Signature Services, too

A Signature Service is not just the purview of entrepreneurs and organiza­tions. Executives also have Signature Services, in the particular skill set or talents they bring to their organization. For example:

  • "I help individuals and teams who are experiencing confusion, iner­tia or lack of movement get to the heart of the matter quickly and find meaning through dialogue and actionable feedback." -- Leslie, vice president of HR at a Fortune 500 financial institution
  • "Managing complex, multicultural and multigeographic worldwide transformation projects." -- Nancy, chief innovation officer at a Fortune 500 high-tech company
  • "Planting seeds for the future in daily conversations and combining the ability to get people on the bus with the vision for where we are going." -- Stan, vice president of marketing at a leading internet company

Clarifying what your Signature Services are as an executive allows you to make stronger choices about where to spend your time, prioritize projects and surround yourself with others whose Signature Services complement your own.

Karen Tiber Leland

Author and President of Sterling Marketing Group

Karen Leland is the founder of Sterling Marketing Group, where she helps entrepreneurs and executives build stronger personal, team and business brands. She is also the best-selling author of The Brand Mapping Strategy: Design, Build and Accelerate Your Brand.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Thought Leaders

It's the End of the Entrepreneurial Era As We Know It

With the rise of advanced technologies and AI, are we losing all sense of the independent business person and entrepreneur?

Business News

These 4 Words Make It Obvious You Used AI to Write a Paper, According to New Research

Scientists are increasingly using ChatGPT and other AI bots to write studies.

Science & Technology

Exploring How Virtual Reality is Changing Startups

Virtual reality's immersive environment is where startup marketing is headed, and early adopters will be the ones who profit.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Side Hustle

He Started a Luxury Side Hustle at Age 13 — Now the Business Earns More Than $10 Million a Year: 'People Want to Help You When You're Young'

Michael Morgan, now the owner of Iconic Watch Company, always had a passion for "old things" — and he turned it into a lucrative venture.

Business News

'They're Scared': PNC Arena Bans New York Residents From Purchasing Tickets Ahead of Rangers, Hurricanes NHL Playoff Matchup

The two teams will face off in Game 1 of the second round of the Eastern Conference fight for the Stanley Cup.